Privacy and Security


Since its founding, MVTRAC has been firmly committed to active philanthropy centered around generous donations to various foundations and paid volunteer programs for our valued team members.  

Through MVCares, employees are offered the opportunity to seek out charitable causes that reflect their values and receive full compensation and time off to accommodate their philanthropic efforts. Most recently, in June 2015, Luke Smith, President of MVTRAC, was named the Leukemia & Lymphoma Society’s (LLS) Man of the Year for its Illinois Chapter. For more information on Luke’s incredible philanthropic path to making a difference in the lives of those affected by leukemia, lymphoma and other blood cancer-related illnesses, please visit our News & Publications section or visit


MVTRAC maintains strict controls over the data we aggregate and adheres to all regulatory guidelines to ensure data security and responsible data access and utility. While all of our practices are fully in compliance with the Drivers Privacy Protection Act (DPPA), MVTRAC strives to extend our policies beyond minimal requirements to maximize the privacy and safety of the public. Such policies include, but are not limited to redundant data centers, multi-level 24-hour data center security, strict access controls and high-frequency access audits. To learn more about the DPPA and how your privacy is our top priority, please click on the following link:


MVTRAC respects your privacy and is committed to maintaining your privacy online as a guest on our site. The security, integrity and confidentiality of your information are extremely important to us, thus we have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. 

This privacy policy discloses the privacy practices for By using our site, you consent to our web site privacy policy. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.


We may collect the following personally identifiable information from or about you through this website: Name, email, phone number, address.

We will use your information to respond to you, regarding the reason you contacted us. We may share your information with certain trusted third parties, as necessary to fulfill your request. Such trusted third parties assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. In addition, certain non-personally identifiable information may be used for general statistical purposes that include site traffic volume, content engagement analysis and areas of future improvement. 

We may disclose your information where required to do so by legal process or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Privacy Policy or to protect the security, quality or integrity of our services and business; and/or (c) to exercise or protect the rights, property, or personal safety of MVTRAC or others.

We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us by phone as follows: 847.485.2300. You may also request the following from us:

  • Review what information we have collected about you via our website, if any.
  • Request that we correct any incorrect information we have collected about you via our website.
  • Request us to delete any data we have collected about you via our website (we will consider your request and comply if it is appropriate for us to do so).
  • Express any concern you have about our use of the information about you that we have collected via our website.



We maintain technical, administrative and physical safeguards to protect your information. We use encryption to protect sensitive information transmitted online and safeguard your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Of course, no network, computer or internet connection is completely secure or hacker-proof. You are also responsible for taking reasonable steps to protect your sensitive personal information.


If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, if any, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to MVTRAC, LLC, at 260 E. Helen Road, Palatine, IL 60192. Please allow 30 days for a response.

Neither MVTRAC, its affiliates nor its third-party providers have a systematic method for ensuring that “Do Not Track” functionality in certain browsers can operate to prevent on-line tracking from our website. You may be able to opt out of certain types of ‘tracking’ by utilizing the opt-out service at the Network Advertising Initiative, at


Our Privacy Policy may change from time to time and all updates will be posted on this page. If you have questions or concerns about our privacy policy, you should contact us immediately via telephone at 847.485.2300.



This usage and privacy policy governs the Automated License Plate Recognition System (“ALPR system” or “system”) operated by the company, and applies to our employees, customers, and  camera affiliates who have access to or use our system. Our ALPR system is a searchable computerized database resulting from the operation of one or more mobile or fixed cameras combined with computer algorithms to read and convert images of registration plates and the characters they contain into computer-readable data. The information contained in the system (“ALPR Information”) includes images of license plates, plus the date, time and location when the images were collected, and the license plate characters and numbers associated with the image. The images stored in the system are collected from areas visible to the public where there is no reasonable expectation of privacy. ALPR Information stored in our system does not include any personally identifying information (PII), or information which relates the license plate image to the driver or registered owner of a vehicle. PII contained in vehicle registration information is protected by federal law (Driver’s Privacy Protection Act, Title 18, US Code, Section 2721 et seq.) and state laws. Law enforcement and other users may have access to vehicle registration information, and other sources of PII, which they may correlate with ALPR Information stored in the system to create vehicle hotlists in accordance with the above referenced federal law.


The company authorizes collection of ALPR Information for the use by the company and its customers consistent with this policy. The authorized uses of the ALPR system are:

  1. By customers to identify or ascertain the location of a specific vehicle under circumstances when there is a legitimate commercial interest.
  2. By law enforcement agencies for law enforcement purposes.
  3. By the company to make ALPR Information available to customers and law enforcement agencies for the purposes above, and to provide market research information to customers based on aggregated ALPR Information.

The company does not make the ALPR system or ALPR Information it contains available to individuals for personal, non-commercial purposes.


All employees of the company are authorized to access and use the ALPR Information to demonstrate the system to customers, or potential customers, provide customer support, or collect data for purposes authorized by this policy. All independent contractors of the company are authorized to access and use the ALPR Information for purposes consistent with their underlying contract with the company and this policy. All authorized employees and independent contractors that collect ALPR Information are required to read and agree to confidentiality agreements regarding the ALPR Information.


The company is not aware of any individual privacy interest applicable to the anonymous ALPR Information contained in the system, however, because the company considers ALPR Information a valuable asset of the company, we maintain usage logs, and periodically audit such logs, to ensure the security of our data assets and compliance with this policy. The usage logs include the following information:

  1. The date and time ALPR Information is accessed.
  2. The IP address from which the ALPR Information is accessed.
  3. The license plate number or other data elements used to query the system.
  4. The username of the person who accessed the ALPR Information and, as applicable, the organization or entity with whom the person is affiliated.
  5. The purpose for accessing the ALPR Information.


The company collects ALPR Information for commercial purposes and does not collect data on behalf of law enforcement agencies. The company licenses our commercially collected ALPR Information to customers for the authorized uses set forth in Section A of this policy. The company shares the results of specific queries for use by its customers consistent with this policy and pursuant to the customer’s license agreement. Through an affiliate subsidiary of our parent company, the company allows law enforcement agencies to query the system directly for law enforcement purposes consistent with this policy. All customers and law enforcement agency users are required to establish an account pursuant to an agreement with the affiliate subsidiary company.


The company is the custodian/owner of the ALPR information and is responsible for implementing this usage and privacy policy.



The collection of ALPR Information is automated so that the license plate images, and the details of when they are collected, are included in the system without review, along with the computer translation of the license plate number. Although very infrequent, the license plate translation is sometimes inaccurate or incomplete. To avoid mistaken use of LPR data the company recommends users of the data confirm the computer translation before taking any action as a result of ALPR Information. The company corrects mistaken translation and other database errors when identified.


The company retains ALPR Information as long as it has commercial value. The company periodically evaluates the use of historical ALPR Information to determine if the cost to maintain the data exceeds its value.


The company reserves the right to revise this usage and privacy policy at any point in the future and such changes will be retroactively applicable to ALPR Information collected prior to any revision of this policy.