Vehicle Recovery Solutions for Banks & Auto Loan Lenders
Empowering banks, credit unions, and captives with industry-leading vehicle location and recovery backed by advanced data, real-time insights, and a nationwide network of certified agents.
Trusted by fortune 500 data-driven companies.
Recovery You Can Rely On
Flexible Offerings
With active and passive repossession assignment options available, we ensure qualified agents recover vehicles in line with your processes.
- Historical scan data and advanced analytics allow Smart Assign to identify the best agent for the job
- 500+ million LPR scans a month secure passive assignments quickly
Management Simplicity
We integrate with RDN, iRepo and others for seamless submission of your repossession orders without needing to adopt a new system.
- Increased efficiency and productivity
- Centralized, real-time data provides a single source of truth, enabling smarter, faster business decisions
Extensive Reach
Our network of 600+ affiliates in 300+ small, mid-size, and major U.S. markets provides 24/7 nationwide coverage to find your vehicle fast.
- Nationwide reach enables faster asset recovery in any location
- Standardized recovery processes ensure legal compliance, mitigate risk, and protect your portfolio
Efficient Recovery
Case Claim automates repossession processing and verification by taking the human element out of the equation, ensuring fast, accurate pickup.
- Case Claim is a proprietary, automated system allowing repossession agents to digitally confirm a vehicle is still out for repossession
- Agents quickly verify the status of an account before they secure it, leading to safer situations and eliminating wrongful recoveries
Compliance
Our agents go through the most stringent compliance processes for pre-approval to secure your vehicles.
- Certification ensures repossession agents are well-versed in federal, state, and local laws, helping them operate within legal boundaries
- Certified agents reduce the likelihood of lawsuits and regulatory penalties, helping you mitigate risk
Partnership Transparency
Monitor your success with live status updates, custom and pre-built reports, agent scorecards, and any other documentation you want at your fingertips.
- Real-time status updates give you full visibility into recovery efforts, helping track performance and ensure agents are meeting expectations
- Reports allow you to analyze trends, measure success rates, and make informed adjustments to recovery strategies for better outcomes
Frequently Asked Questions
What types of lenders does MVTRAC work with?
MVTRAC partners with auto finance institutions of all sizes across North America, including commercial banks, credit unions, captive finance companies, and specialized subprime lenders.
What is the difference between active and passive repossession assignments?
Active Assignments: Direct repossession orders assigned to our nationwide network of certified agents for immediate location and recovery.
Passive Assignments: Utilization of historical license plate recognition (LPR) scan data and predictive analytics to continuously monitor for asset locations until a target match triggers an immediate recovery action.
How wide is MVTRAC’s recovery coverage area?
MVTRAC provides 24/7 nationwide coverage across the United States through a network of more than 600 affiliate agents operating in over 300 major, mid-size, and regional markets.
Will we need to adopt a new software system to work with MVTRAC?
No. MVTRAC seamlessly integrates with leading industry platforms, including RDN (Recovery Database Network) and iRepo, allowing you to submit, manage, and track repossession orders within your existing software workflow.
What is Smart Assign and how does it optimize vehicle recovery?
Smart Assign is MVTRAC’s proprietary algorithmic routing technology. Leveraging more than 350 million LPR scans captured monthly, Smart Assign analyzes location history and agent performance data to automatically route repossession orders to the agent with the highest statistical probability of a quick recovery.
What is Case Claim, and how does it reduce wrongful repossession risk?
Case Claim is an automated verification system that allows field agents to digitally validate an account’s active repossession status in real time right before securing the vehicle. By eliminating human delays, Case Claim prevents wrongful recoveries of cured or canceled accounts and increases safety for agents and consumers.
How does MVTRAC ensure compliance across its agent network?
All recovery agents in the MVTRAC network undergo rigorous pre-approval screening and ongoing credentialing. Agents must maintain compliance with federal, state, and local regulations to mitigate operational risk, legal exposure, and brand liability for our lender partners.
What level of reporting and visibility do lenders receive?
Lenders have full visibility into every stage of the recovery lifecycle. MVTRAC provides real-time status updates, customized and pre-built performance reports, and agent scorecards to track recovery rates, timelines, and vendor efficiency.