Strengthening Recovery Performance Through Unified Leadership

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MVTRAC is strengthening its operational foundation through a new leadership structure designed to improve recovery performance and client outcomes.

Cortney Osborne has been named Chief Operations Officer across DRN, MVTRAC, and SCM, bringing unified leadership across critical operational functions.

Supporting this structure are key leaders driving execution:

  • Ryan Medina, SVP, Vendor Management
  • Paige Bowser, VP, Compliance and Contracting
  • Brittany Jennrich, SVP, Post Recovery and Administration
  • Jessica Roth, EVP, Recovery Operations, leading Forwarding, Impounds, Client Services, and MVR
  • Tammy Ledbetter, VP, SCM Skip Operations
  • Tre Whiteley, AVP, SCM Skip Operations
  • Michael Maldonado, AVP, MV Skip Operations

For MVTRAC clients, this alignment enables more streamlined recovery workflows, stronger execution, and improved visibility across the recovery lifecycle.

Additionally, Claire Carter has expanded her role to Executive Vice President of Project Management across the tri-brand organization. She will focus on advancing integrations, optimizing processes, and enhancing the end-to-end client experience.

These changes position MVTRAC to continue delivering high-performance recovery solutions with greater consistency and scale.

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