Ryan Medina | SVP of Vendor Management
Ryan grew up in the repossession industry, with both his father and uncle owning repossession agencies. His lifelong journey in the business began in Southern California before his family relocated to Houston, Texas. In 2009, Ryan and his father co-founded Plate Locate, an LPR (License Plate Recognition) company. The company’s rapid success eventually led to its acquisition by VAAS International Holdings (DRN) and, subsequently, by Motorola Solutions.
Ryan joined MVTRAC in March 2020, successfully transitioning from operations into Vendor Management. Through his leadership, the MVTRAC agent network expanded by over 500 vendors. Following Motorola Solutions’ acquisition of SCM, Ryan had helped lead significant network growth there as well. Today, as the SVP of Vendor Management for both MVTRAC and SCM, he is dedicated to building partnerships with vendors, and creating unique solutions to make the industry a better place.
Outside of the office, Ryan loves spending quality time with his beautiful wife, Madison, and their three children. An avid outdoorsman, his hobbies include snowboarding, fishing, and just about any activity that gets him outside. True to his roots, he is a proud and loyal supporter of all Houston sports teams. Go Space City!
Contact Info:
847-963-2131
Ryan.Medina@motorolasolutions.com
Tim Mauz | AVP of Vendor Management & Regional Vendor Manager, Central U.S.
Tim’s roots in the repossession industry trace back to his childhood, growing up in a family that operated repossession companies in California and Texas. He learned the business from the ground up, starting with post-recovery tasks at storage lots and eventually gaining invaluable “boots-on-the-ground” experience working in the trucks.
Over the past 13 years, he has successfully navigated the complexities of the industry through two major acquisitions. Today, he serves as the AVP of Vendor Management for MV and SCM, as well as the Regional Vendor Manager for the Central U.S., where he is dedicated to advancing industry standards and building meaningful partnerships through face-to-face engagement.
A proud Houstonian, Tim has been happily married for 15 years and is a dedicated father to a son and daughter. His busy household includes two Boston Terriers and two crested geckos. Outside of work, he enjoys attending his children’s sporting events, participating in Cub Scouts, and cheering for the Houston Astros.
Contact Info:
847-963-2142
tim.mauz@motorolasolutions.com
Ryan Miller | Regional Vendor Manager, Northeast Region
Ryan brings over 25 years of comprehensive experience to the repossession industry. His career began at the age of 19 in Phoenix, Arizona, where he gained hands-on expertise in nearly every facet of the field while working for his family’s transport and repossession business.
For more than a decade, Ryan has been a dedicated member of the MVTRAC team. Leveraging his deep-rooted understanding of the repossession world, he is committed to helping companies excel. He now oversees the Northeast Region, providing extensive operational insights to support both agents and internal teams.
Originally from Minnesota, Ryan currently resides in Garner, North Carolina, with Regina, his high school sweetheart and wife of 25 years. They have two grown children, Kaia and RJ. An avid outdoorsman, Ryan enjoys spending quality time with his family and participating in field trials with his five German Shorthaired Pointers.
Contact Info:
623-293-3090
ryan.miller1@motorolasolutions.com
Josh Hartley | Regional Vendor Manager, Southeast Region
Originally from Michigan, Josh built his career from the ground up, starting as a recovery agent in 2006. He spent twelve years successfully managing operations at Best Recovery Services before relocating to Florida in 2018 to lead Howard’s Recovery.
Today, Josh serves as a Vendor Manager for MVTRAC and SCM, overseeing the Southeast Region. He utilizes his 18+ years of boots-on-the-ground field experience to support and grow the agent network. He is a dedicated professional who values his team and consistently lends his vast expertise to help vendors and peers succeed.
When he isn’t working, Josh loves making the most of the beautiful Florida weather. He enjoys traveling, playing golf, and discovering new local spots to enjoy great food and a great atmosphere with his friends and family.
Contact Info:
863-450-8276
joshua.hartley@motorolasolutions.com
Rae Claudius | Regional Vendor Manager, West Region
Rae began her career in the towing and wrecker industry at a local impound, where she learned the ropes by dispatching wreckers and flatbeds for roadside and authority calls. This foundational experience led her to roles at DelMar Recovery and Resolvion, where she discovered her true passion for the recovery process and vendor collaboration.
After taking a brief hiatus and moving to Las Vegas, Rae returned to the Resolvion Vendor Management team before bringing her expertise to MVTRAC. As the newly appointed Regional Vendor Manager for the West Region, she is deeply grateful for the experiences that have shaped her career and is excited to continue growing and supporting the agent network.
Now based in Las Vegas, Rae spends her free time managing the beautiful chaos of raising her two children, who are her world. Whether she is cheering at Little League games or attending dance classes, she loves staying active with her family.
Contact Info:
702-861-3279
rae.claudius@motorolasolutions.com
Travis Platt | Manager of VM Administration
Travis began his career in the repossession industry in 2017 at Plate Locate, a smaller forwarding company. There, he built a strong foundation in industry standards, specializing primarily in post-recovery operations, leading a customer service team, and learning the critical compliance aspects of how LPR data is utilized.
Following the acquisitions by DRN and MVTRAC, Travis transitioned to the Vendor Management team, where he widened his operational scope and developed his leadership skills. He now serves as the Manager of the VM Admin Team for MV and SCM. His primary goal is to ensure the department remains an industry leader by maintaining robust standards and fostering highly efficient vendor relationships.
The most important things in Travis’s life are his faith and his family. He has been happily married to his beautiful wife for nine years, and together they have two amazing boys. In his free time, he enjoys spending time with them, golfing, snowboarding, and supporting his favorite soccer team, Liverpool.
Contact Info:
847-241-4228
281-798-0371
travis.platt@motorolasolutions.com
Karen Fernandez Vickers | Administrative Specialist
With over three decades of dedicated experience in the automotive and recovery sectors, Karen brings a unique blend of grit, versatility, and leadership to the team. Her career began with 31 years in the towing industry, where she mastered 17 different positions and gained an unparalleled, 360-degree understanding of the business before officially retiring from the field.
Driven by a lifelong passion for problem-solving, Karen transitioned into the repossession industry in 2018. As an Administrative Specialist and SCM Subject Matter Expert, she thrives in fast-paced environments and is at her best when contributing to a cohesive, high-performing team. Her commitment to collaboration and integrity makes her an invaluable asset to the Vendor Management department.
Outside of her professional life, Karen’s world revolves around her family. She is a proud mother to four beloved “furbabies” and a resilient adult son who is currently serving in the U.S. Navy. A dedicated Northern California sports enthusiast, she is a lifelong fan of the San Francisco 49ers, San Francisco Giants, Golden State Warriors, Sacramento Kings, and San Jose Sharks.
Contact Info:
847-483-8434
karen.fernandezvickers@motorolasolutions.com
Sherry Davis | Administrative Specialist
Sherry brings a highly valuable perspective to the repossession industry, drawing from a strong background in the strictly regulated medical and insurance fields. Her extensive previous experience handling insurance verification and life insurance policies has equipped her with a rigorous capacity for regulatory compliance, meticulous documentation, and strict process management.
Having been with SCM Vendor Management for over a year, Sherry plays a pivotal role in the department’s administrative workflows. Equipped with an Associate’s degree in Medical and Business Administration, she is actively expanding her expertise in contract compliance and multi-state agent licensing. She is deeply committed to continuous learning and enthusiastically applies her analytical skills to optimize vendor relationships and daily operations.
Outside of work, Sherry is a proud mother and grandmother who is eagerly anticipating the arrival of her second grandchild in July 2026. She cherishes spending quality time with her family, watching Marvel Cinematic Universe (MCU) movies, and cheering on her hometown team, the Chicago Bulls.
Contact Info:
847-407-9490
sherry.davis@motorolasolutions.com
Noah Siegel | Manager of Helpdesk
A veteran of the recovery industry since 2010, Noah has worked across nearly every facet of the business. Throughout his career, he has successfully transitioned from various operational roles to a specialized focus on feature design and complex problem-solving. He firmly believes that the operational challenges faced by the recovery industry today are the primary drivers for technical innovation.
Noah serves as the Manager of the Helpdesk, where he applies his deep institutional knowledge to bridge the gap between the technical and operational sides of the organization. He ensures that software enhancements align seamlessly with the practical needs of the field and is highly passionate about advancing skip-tracing and LPR data tools for next-generation applications.
Based in Chicago’s Rogers Park neighborhood, Noah is an active member of his local community and a dedicated fitness enthusiast. He is an avid biker and swimmer along the shores of Lake Michigan, as well as a frequent reader of history and science fiction. He lives with his wife, Christina, and their two cats.
Contact Info:
847-485-2336
noah.siegel@motorolasolutions.com
Timothy Culotta | Helpdesk Support Specialist
Timothy brings a unique operational perspective to his role, having begun his career directly in the field. He started out spotting and repossessing cars, giving him a firsthand understanding of the fast-paced and observant work required on the front lines of the recovery industry.
With 14 years of experience, Timothy is a dedicated and highly reliable member of the Vendor Management Helpdesk team. His boots-on-the-ground background has shaped his approach to technical support, allowing him to leverage his deep institutional knowledge of the company’s systems to quickly solve complex problems for our vendor network.
Outside of the office, Timothy is a true outdoor enthusiast who finds balance in hunting and fishing. Whether he is navigating a technical challenge, strategizing over a game of chess, or spending quality time with friends and family, he deeply values the grit and connections he has built throughout his long tenure.
Contact Info:
847-963-2174
tim.culotta@motorolasolutions.com
Jeff Skoglund | Helpdesk Support Specialist
Jeffrey brings over 13 years of tenure at MVTRAC, beginning his career in Lot Management for the repossession division. This role gave him a deep, foundational understanding of the industry’s physical logistics, from managing vehicle transport to navigating the complexities of post-recovery asset management.
As a Helpdesk Support Specialist, Jeff is a critical first line of defense for the Vendor Management team. He leverages his extensive field knowledge to provide expert technical and operational support, ensuring seamless communication and problem-solving across the SCM and MV agent networks.
A Chicago native now residing in Grayslake, Illinois, Jeffrey enjoys attending concerts and exploring the outdoors with his wife, Lisa, and stepson, Nick. On fall Sundays, you’ll usually find him at home with his 11-year-old dog, Daisy, catching every football game he can.
Contact Info:
847-963-2155